Communication Skills For Technical People
Rock Your Talk! Amp Up Your Written & Verbal Technical Communications
47
1. About This Course
2. About Your Instructor
Communication Skills for Tech People Worksheet
Glossary
Course Outline
3. How Communication Skills Can Help You Survive a Layoff
4. The #1 Mistake You Are Making Right Now
5a. The 3 Tools You Need To Fix Your Mistake
5b. The #1 Mistake You Are Making When Talking 1 on 1
6. Get Psychic! Predicting Your Audience
7. Getting What You Need In 15 Minutes or Less
Inputs & Outputs Quiz
8a. How Chit Chat Can Save Your Job
8b. Chatting Up The Boss
9.. The #1 Mistake You Are Making In Hallway Conversations
10. Potty Mouth - Dealing with Bathroom Bound Conversations
11. Top 6 Ways Verbal Communications Go Bad for Techies
Lab 1 - What Would You Say?
Verbal Communications Quiz
12. The #1 Skill You Must Have To Succeed In Tech
Summarization Quiz
Lab 2 - Summarization
BEFORE You Start This Section...
The Mantras
13. What Your Boss Expects You To Know About How To Behave In Meetings
14. The 3 Biggest Mistakes You Are Making In Meetings
Lab 3 - Meetings
15. Unleash Your Inner Genius With This Report Template
16. Manager Asked For A Report, What was Sent Will Shock You!
17. The Hidden Power Behind Reporting Your "Issues"
18. The 1 Report That Will Silently Sabotage All Your Relationships
19. Charts & Graphs - A Quick Look at Project Reports
Examples
Lab 4 - Email / Weekly Report
Reports Quiz
20. Bad Examples You've Got To See To Believe
21. Interpreting Project Data
22. Using Bugs To Guide You
23. Using Project Data To Win An Argument
Lab 5 - Project Report
24. 3 Quick Tips That Will Keep You Sane
25. The 10% To Remember
Templates
A REAL Project Report
Communication Skills for Tech People Lab Answers
Final Quiz
Bonus! What If They Are Jerks
(2)
47
1. About This Course
2. About Your Instructor
Communication Skills for Tech People Worksheet
Glossary
Course Outline
3. How Communication Skills Can Help You Survive a Layoff
4. The #1 Mistake You Are Making Right Now
5a. The 3 Tools You Need To Fix Your Mistake
5b. The #1 Mistake You Are Making When Talking 1 on 1
6. Get Psychic! Predicting Your Audience
7. Getting What You Need In 15 Minutes or Less
Inputs & Outputs Quiz
8a. How Chit Chat Can Save Your Job
8b. Chatting Up The Boss
9.. The #1 Mistake You Are Making In Hallway Conversations
10. Potty Mouth - Dealing with Bathroom Bound Conversations
11. Top 6 Ways Verbal Communications Go Bad for Techies
Lab 1 - What Would You Say?
Verbal Communications Quiz
12. The #1 Skill You Must Have To Succeed In Tech
Summarization Quiz
Lab 2 - Summarization
BEFORE You Start This Section...
The Mantras
13. What Your Boss Expects You To Know About How To Behave In Meetings
14. The 3 Biggest Mistakes You Are Making In Meetings
Lab 3 - Meetings
15. Unleash Your Inner Genius With This Report Template
16. Manager Asked For A Report, What was Sent Will Shock You!
17. The Hidden Power Behind Reporting Your "Issues"
18. The 1 Report That Will Silently Sabotage All Your Relationships
19. Charts & Graphs - A Quick Look at Project Reports
Examples
Lab 4 - Email / Weekly Report
Reports Quiz
20. Bad Examples You've Got To See To Believe
21. Interpreting Project Data
22. Using Bugs To Guide You
23. Using Project Data To Win An Argument
Lab 5 - Project Report
24. 3 Quick Tips That Will Keep You Sane
25. The 10% To Remember
Templates
A REAL Project Report
Communication Skills for Tech People Lab Answers
Final Quiz
Bonus! What If They Are Jerks
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Jenn has been training techies and other folks for decades
Here's what they're saying about Communication Skills for Technical People
Helpful ways to communicate professionally
Jennifer Flaa provide very clear guidance and helpful ways to communicate in a professional/technical setting. I feel that what I have learned will be helpful in my future communications.
E.C.
Great visuals
This was well organized, great visuals, very informative and a training that I think was time well spent. There is really nothing I would change.
Anon
Very insightful
The course was very insightful and provided perspectives for different roles in the organization.
D.H
Very relatable
Informative and the information was presented in a very relatable state.
Anon
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Jennifer
Really Interesting
Lots of great info. I'd never thought about what the other members of the team really needed from me. I liked the info about summarizing too.
Barry
Thought provoking
I really didn't know what to write in my weekly reports. This helped alot. It was really interesting to see how the information is used and what the other person needs.